Help center
Answers about ZebraSnap
Pricing, payouts, fees, and how the platform works.
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Commissions and fees
How much we take, how much Stripe takes, and how it changes by plan, currency, and country.
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Custom domains on ZebraSnap
Use your own domain — apex or subdomain — for your photographer profile and albums. What it does, who can use it, what we manage for you.
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Connect a domain you already own
Step-by-step instructions to point your existing domain or subdomain at ZebraSnap, with notes for the most common registrars.
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Buying a domain through ZebraSnap
How buying a domain with us works, what is included, and what happens after the first year.
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My domain is stuck on "Verifying DNS"
Why DNS verification fails or stalls, and how to fix the most common causes yourself before contacting support.
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What happens to my domain if I downgrade?
How custom domains behave when you change to a plan that does not include them.