Sell with local payment methods using dLocal Go

What is dLocal Go?

dLocal Go is a payment platform focused on local payment methods across Latin America, Africa, and Asia. When you sell with dLocal Go on ZebraSnap, your buyers pay with the methods they actually use - PIX and Boleto in Brazil, cash and cards in most of Latin America, mobile money in Kenya - and the money lands directly in your dLocal Go balance.

How it works behind the scenes:

• Payments run through dLocal Go's Split Payments: the buyer pays, dLocal Go automatically sends your share to your own dLocal Go account, and ZebraSnap receives its commission.
• You withdraw directly from dLocal Go to your local bank account, in your currency.
• There is no extra subscription: you pay a single fixed rate per sale (see Costs).

Which countries does it cover?

Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Indonesia, Kenya, Malaysia, Mexico, Nigeria, Panama, Paraguay, Peru, and Uruguay.

The payment methods depend on the country, and some countries have no card payments. In Costa Rica, for example, buyers pay with cash networks or SINPE bank transfers, not cards. Your payout settings show the methods for your country.

If your country supports our standard Stripe payouts too, you can choose either method (or set up both and switch anytime) in Settings -> Receive Payments.

Step 1 - Create your dLocal Go account

1. Sign up at dashboard.dlocalgo.com/signup. It's free.
2. Complete their identity verification (KYC): proof of identity, proof of address, and the bank details where you want your withdrawals.
3. You can start with the basic verification level and upgrade later if you need higher limits.

Step 2 - Request our collaboration invite

For dLocal Go to route payments to your account, ZebraSnap must send you a Split Payments invitation from our dLocal Go dashboard. Request it in either of these ways:

• From ZebraSnap (recommended): go to Settings -> Receive Payments, open the Get paid with dLocal Go tab, and enter the email of your dLocal Go account and your country. We get notified immediately.
• Contact us directly: write to our support email with the subject "dLocal Go invite" (include the email of your dLocal Go account), or use the support chat - the bubble at the bottom of every page.

We usually send the invitation within one business day.

Step 3 - Accept the invitation

1. dLocal Go emails you the collaboration invitation.
2. Open your dLocal Go dashboard, go to Split Payments, and accept it.
3. The contract lists ZebraSnap as collaborator with a fixed commission - your ZebraSnap rate (see Costs), collected automatically by dLocal Go.

Step 4 - Link your account in ZebraSnap

1. In your dLocal Go dashboard, in Split Payments, find the contract you just accepted and copy its Integrator Code (it looks like c3BsaXQ6MjM0).
2. Back in Settings -> Receive Payments, in the Get paid with dLocal Go tab, paste the code and click Verify code.
3. That's it - dLocal Go becomes your active payout method and you can publish and sell right away.

What your buyers see

Nothing changes in your albums or links. At checkout, buyers are redirected to dLocal Go's secure page with the methods available in your country - for example PIX, Boleto, OXXO, cards, cash, or bank transfer. Once they pay, the order is delivered automatically, like any ZebraSnap sale. Cash methods (Boleto, OXXO) can take a little longer to confirm; the buyer receives their photos as soon as the payment settles.

Costs

Each sale has a single fixed percentage, shown upfront in Settings -> Receive Payments. It's made of:

1. ZebraSnap's commission - the one from your current plan.
2. dLocal Go processing - your country's card processing rate (in countries without card payments, the rate of the priciest method available).

The rate is fixed no matter how your buyer pays: a PIX payment and a card payment cost you the same percentage. dLocal Go collects it automatically on each sale.

A few more things to know:

• A higher plan lowers the ZebraSnap part. See Plans, prices and limits.
• Rewards credit doesn't apply to dLocal Go sales.
• There are no monthly costs and no setup costs.

If your commission changes

dLocal Go contracts have a fixed commission, so if your ZebraSnap plan changes (upgrade, downgrade, or cancellation), we'll send you a new invitation with the updated rate. Accept it and paste the new Integrator Code in your payout settings. Until you do, sales keep using the previous rate.

Switching or disconnecting

In Settings -> Receive Payments you can:

• Switch methods anytime if your country also supports Stripe payouts - your dLocal Go link stays saved.
• Disconnect dLocal Go; your sales go back to your other payout method. You can reconnect later by pasting your Integrator Code again.

Troubleshooting

• "We could not find a collaboration with that Integrator Code" - make sure you accepted the invitation first, and that you copied the code from Split Payments (not an API key).
• "The collaboration is not active yet" - the invitation is still pending. Accept it in your dLocal Go dashboard and try again, or use Check status.
• Payments stopped working - use Check status in your payout settings. If dLocal Go paused your account (verification limits, pending documents), their dashboard shows what they need.

Questions? Contact us anytime - the support chat on any page, or the support email in the footer.