When do I get paid?

At a glance

You never have to request your earnings - payouts are automatic:

1. An athlete buys your photos and the money (minus fees) lands in your balance.
2. Each sale is held for a few days before it becomes available for payout. How long depends on your country (it's Stripe's standard delay).
3. On your payout day we send your available balance to your bank account. Accounts are set up to be paid weekly, on Mondays; your exact schedule is shown under Payout schedule in Settings → Receive Payments.
4. Your bank credits the transfer - usually 1-2 business days, longer for international transfers.

To see what's deducted from each sale, check Commissions and fees. To see the sales themselves, check See your sales, orders and customers.

Your first payout takes longer

The first payout of every new account goes through extra verification by our payment processor. It typically arrives 7 to 14 days after your first sale - noticeably slower than the rhythm you'll see afterwards.

This only happens once. After the first deposit clears, payouts follow your normal schedule.

"It says the payout was sent, but it's not in my bank"

A payout marked as sent has already left your balance, but banks still need time to credit it:

• Domestic transfers usually show up in 1-2 business days.
• International transfers - the case for most countries in Latin America, for example - can take 2 to 5 additional business days.
• Look for a statement entry from STRIPE; the deposit doesn't say "ZebraSnap".

If a payout still hasn't arrived after 5 business days, verify your bank details (see the FAQ below) and contact us - we'll track it down.

Where to check your payouts

Go to Settings → Receive Payments and open your payments dashboard from there. You'll see every payout with its amount, status, estimated arrival date, and the bank account it went to.

We also send you a notification when a payout starts processing and another when it's sent.

Only you see your payouts. If you work with a team, team members can't see your sales, earnings or payouts - see Work with a team.

FAQ

I sold this week - why wasn't everything in this payout? Each sale is held for a few days first. Sales from the last few days roll into your next payout.

Can I change the schedule? There's nothing you need to configure or request - payouts go out automatically. You can see your schedule under Payout schedule in Settings → Receive Payments.

What if my bank details are wrong? The payout fails and the money returns to your balance - nothing is lost. Update your bank account from Settings → Receive Payments and the funds go out with your next payout.

In which currency am I paid? In your bank account's currency. If your sales are in another currency, the conversion happens automatically - details in Commissions and fees.

I sell with dLocal Go - does this apply to me? No. The money goes to your own dLocal Go balance and you withdraw it from there, separate from the payouts described here. See Sell with dLocal Go.