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Uploading from the web (Photos & files)

The fastest way to get started: drag photos, ZIPs, or videos into your browser and ZebraSnap handles the rest. Step by step, plus what to do when something fails.

In short

The web uploader is the Photos & files option on your album's upload page. Drag images (or one big ZIP) into the box, press Start upload, keep the tab open until the bar finishes — and that's it. Processing happens on our servers afterwards, so once the upload completes you can close the page.

It's the best choice for everyday batches. For huge albums (thousands of photos), SFTP or the desktop app will treat you better — more on that below.

Step by step

  1. Open your album and press Upload, then choose Photos & files.

    📷 [Screenshot: the upload page with the four method cards, "Photos & files" highlighted]

  2. Drag your files into the dashed box — or click it to browse. You can select photos (JPG, JPEG, PNG), videos (MP4), or compressed files (ZIP, 7Z, RAR, TAR.GZ, TGZ, TAR).

    📷 [Screenshot: the dropzone with a few files being dragged in]

  3. Press Start upload. Each file shows its own progress bar; up to six upload at the same time.

    📷 [Screenshot: the file list mid-upload with progress bars]

  4. Keep the tab open while files are uploading. The upload runs from your browser, so closing the tab pauses it. (There's even a little zebra game on the page to keep you company.)

  5. When every file says completed, you're done — now you can close the page. Your photos appear in the album automatically once processing finishes, usually within a few minutes.

The ZIP trick

Instead of selecting 800 individual photos, zip them into one file and drop that. We unzip it on our side and add every photo to the album. One file means one progress bar, fewer requests, and far fewer chances for your connection to hiccup mid-batch.

Good to know

  • Same filename = replaced. Upload a corrected version of DSC_1234.jpg and it replaces the previous one — no duplicates.
  • Flaky Wi-Fi is handled. Each chunk of a file retries automatically with backoff, so a brief connection drop usually fixes itself. If a file still ends in error, just press upload again — only the failed files need to go up again.
  • Limits: photos up to 16 MB each, videos (MP4, H.264) up to 2 GB. RAW and HEIC aren't supported — export to JPEG first.
  • Videos are sold with a watermarked low-quality preview; see How videos work.

Uploading a big album?

The browser is comfortable, but it's not the strongest tool for thousands of files: the tab must stay open, and a long session over hotel Wi-Fi is asking a lot.

  • SFTP is up to 4× faster and more stable, and keeps going even if your connection blips. It's a one-time, ten-minute setup — we walk you through it click by click.
  • The desktop app gives you automatic retry and resume with zero configuration.

All upload methods

This is one of four ways to upload. See How to upload photos: all the ways, explained for the full comparison.

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