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Commissions and fees on ZebraSnap
How much we charge per sale and how much Stripe charges for processing the payment - by plan, by account, by currency.
At a glance
When an athlete buys one of your photos, two things happen:
- ZebraSnap keeps a percentage (your commission) based on your plan.
- Stripe charges a payment-processing fee that's also deducted from the sale.
The rest lands in your Stripe Connect account and is transferred to your bank on the payout schedule you picked.
ZebraSnap commission by plan
| Plan | Commission |
|---|---|
| Free | 16% |
| Lite | 13% |
| Pro | 7% |
| Enterprise | 5% |
We only charge when you sell. Publishing albums, uploading photos, or using the mobile app is free.
Stripe fee by platform
ZebraSnap uses two Stripe Connect platforms: a global one (USD base) and a local one for accounts in Mexico (MXN base). The exact fee depends on your platform and the currency you sell in.
Global account
- 2.9% + $0.30 per transaction
- +1% when selling in a currency other than USD (conversion)
Worked example
$10.00 sale on a plan with 7% commission
- Sale price
- $10.00
- ZebraSnap commission (7%)
- โ $0.70
- Stripe fee
- โ $0.59
MX account
- 3.6% + MX$3.00 per transaction
- +2% when selling in a currency other than MXN (conversion)
- +16% VAT on the Stripe fee (Stripe Mexico)
Worked example
MX$200.00 sale on a plan with 7% commission
- Sale price
- MX$200.00
- ZebraSnap commission (7%)
- โ MX$14.00
- Stripe fee
- โ MX$11.83
On the Mexican platform your buyers can also pay in cash at OXXO or by SPEI bank transfer - see Pay with cash at OXXO or by SPEI transfer. Your commission works the same no matter the payment method.
Minimum card payment
Stripe can't charge a card checkout below US$0.50 (converted from your album's currency). If a buyer's cart totals less than that, they can't pay. Very low prices - or discounts that bring a small order under the minimum - can make a cart unpayable, so keep your prices above it. See A buyer could not complete the payment.
If you get paid with dLocal Go
Photographers paid through dLocal Go don't pay the Stripe fee above. Instead there's a single fixed rate per sale: your plan's commission plus your country's card processing rate, the same no matter how the buyer pays. See Sell with local payment methods using dLocal Go.
Lower your commission
Higher plans have a lower commission, so if you sell often, upgrading can pay for itself. Compare them in Plans, prices and limits.
Rewards credit also helps: it's applied automatically to waive ZebraSnap's commission on your sales (not the Stripe fee). See Rewards and referrals.
FAQ
Why is there a Stripe fee? Because the payment processor charges to accept credit cards, debit cards, and other payment methods. Every photo-selling platform pays it; we show it separately so you can see exactly where every cent goes.
Why does the fee change with the currency? ZebraSnap operates in US dollars by default, so if you charge in another currency Stripe adds a small conversion fee. Accounts in Mexico operate in Mexican pesos (MXN); there, conversion only applies if you sell in another currency.
Related articles
- When do I get paid?How the payout schedule works, why your first payout takes longer, and what to check if the money has not landed yet.
- See your sales, orders and customersWhere to see every sale, who bought, how much you earned after fees, which albums sell best, how many people visit your albums, and how you get notified of a new sale.
- How discounts and coupons workDiscount types (percentage, fixed amount, fixed total price and price per photo), conditions, caps, the "all your photos" package and which discount applies when several match.
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